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Frequently Asked Questions


How do I know if my massage therapist is properly trained?
Ohio was the first state to license the practice of massage therapy. Massage therapists are regulated by the State Medical Board of Ohio. Each massage therapist must complete at least 750 clock hours of coursework in massage techniques and theory, anatomy and physiology, pathology, and ethics. Clinical practice and study in hygiene are also required. The student must pass the licensure exam and then may practice as a Licensed Massage Therapist (LMT). You can be assured that any LMT has received all of the necessary training to practice massage therapy in Ohio. (Always check with your massage therapist if there is any question. In Ohio, designation as a "masseuse" or "masseur" usually indicates that the individual is not licensed to perform therapeutic massage.)

Some massage therapists seek further specialized training and continuing education in a variety of other techniques, such as pregnancy massage, sports massage, or neuromuscular therapy, to name only a few. And some massage therapists opt to take an additional credentialing exam to become Board Certified, making them eligible to perform massage therapy in many other states, in addition to Ohio. If they pass, they can also use the credentials BCTMB (Board Certified in Therapeutic Massage and Bodywork) after their name.

Tracy is both licensed in the state of Ohio (LMT) and Board Certified (BCTMB). She has also received a variety of specialized training and continues to seek out new educational opportunities to offer a variety of massage therapy techniques to best meet your needs. Learn more about Tracy here.

What do I need to do to prepare for my first massage?
When you schedule your first appointment, Tracy will ask some basic questions about your needs and what type of massage you are seeking. Tracy will coordinate a time for your appointment that works with your schedule. Plan to arrive 10-15 minutes before your first appointment time to complete a confidential medical history and information form. If you prefer, you can download the intake form in advance. You can then print, complete, and bring the form with you to your first appointment. You will need to update this form at least once a year.

What happens after I arrive for my appointment?
Before your first massage Tracy will review your completed intake form with you to make sure there are no contraindications to you receiving massage that day. You may be asked to complete another brief form describing any pain you may currently be experiencing. At subsequent massage sessions please make sure to let Tracy know about any changes in medical conditions, medications, recent illnesses, or injuries, so she can provide you with the most appropriate massage to meet your needs. You will also discuss your expectations for the massage and any current concerns you are having. Tracy will explain her plan for the massage to address your desired outcome.

What areas of my body will be massaged?
A typical full body massage will include the head, face, neck, shoulders, arms, hands, legs, feet, hips/glutes, and back. The abdominal area may also be massaged if you wish. Be assured, however, it is against Ohio law and a Licensed Massage Therapist will never massage the genital area (male or female). Also, while work may be done on the muscles of the chest, a Licensed Massage Therapist will never work directly on the female breasts. This is your massage and you should feel comfortable with the plan before you proceed. Please feel free to ask questions or indicate if there are any body areas that you prefer not to have massaged. Also, please mention if there are areas where you would like Tracy to focus or spend extra time.

Do I need to undress completely?
This is entirely up to you and your level of comfort. Many clients prefer to leave panties or briefs on during their massage. If you will be receiving work on the lower back, hips and glutes, it is sometimes easier for the massage therapist to work directly on the skin. However, there are many techniques that can be used working through or around underwear. Your body will be covered, except for the area that is being massaged. Tracy will always use proper draping techniques to protect your privacy. If you have any questions before or during the massage, please do not hesitate to ask.

Will the massage therapist be in the room while I change?
Once you have your treatment plan in place, Tracy will give you instructions about how to position yourself on the massage table. She will then step out of the room for a few minutes while you undress to your comfort level and get comfortable under the covers on the massage table. Tracy will knock on the door before entering to make sure you have had enough time to prepare for the massage. At the end of the massage, Tracy will again step out of the room so you can change in privacy.

What should I do during my massage?
First of all, take a deep breath. Think about the tension leaving your body. During the massage, Tracy may ask you some questions or check in with you from time to time about your treatment. If you want more or less pressure, if Tracy finds a painful area, or if something makes you uncomfortable, please speak up so adjustments can be made in your treatment. Some people like to talk during their massage, while others fall asleep. Do what makes you feel comfortable and enjoy your massage!

Will the massage be painful?
When you are receiving massage to address a soft tissue injury, muscle spasm, trigger point, or some other type of ache or pain, massage can be uncomfortable. However, most clients describe this as "good pain" since it is ultimately helping the tissue heal. Tracy is not a believer in the idea of "no pain, no gain". Pain is your body's way of protecting it from further injury. During any massage, all techniques should be performed within your pain tolerance. Your pain level should never be more than a 7 on a scale of 1 to 10, with 10 being the highest level of pain. Anything beyond that is counter-productive, as your muscles tighten and you hold your breath to guard against the pain. Tracy will make every effort to provide you with the most comfortable and least painful therapeutic massage to address your needs.

You may have some muscle aches after the massage as well, especially after deep tissue work. Your muscles might feel like they do after a strenuous workout. This should only last about a day, ultimately leading to a feeling of relief.

Is there ever a time I should NOT have a massage?
You should not have a massage if you are feeling physically ill, nauseated, or if you have a fever. If you have a cold you may need to think twice about receiving a massage. You may be contagious and sometimes a massage can make you feel worse. If you have undiagnosed acute pain you should see a physician before receiving a massage. If you are pregnant you should discuss massage with your obstetrician and obtain a prescription, especially if you are considered "high-risk". Caution should be used if you are taking any pain medication as your sense of pain during your massage will be diminished and you risk injury with deep work. Many massage techniques help increase circulation and blood flow. If you have any history of poor kidney function, heart or other circulatory problems, blood clots or a clotting disorder, uncontrolled high blood pressure, gastrointestinal or liver disease, or cancer, you may not be able to receive a massage and will need to discuss this with your physician before scheduling. Let Tracy know if you have any areas of bruising, broken skin or a rash. You should discuss ANY medical conditions or concerns with Tracy before your massage. If there is any doubt or concern that massage may put you at risk of further injury, or may make your condition worse, you will be asked to see your physician before proceeding.

Do I need to tip my massage therapist?
Tipping is up to you. Some massage businesses that employ multiple massage therapists expect client's to tip and pay the massage therapist accordingly. In medical settings, tipping a massage therapist is sometimes discouraged. At Tempo Therapeutic Massage tips are not expected, but are appreciated.

Do you accept credit cards?
While cash or check are still the preferred forms of payment, all major credit cards are now accepted. You may also purchase a single massage or massage package in advance. Go to the gift certificates page and make your selection. You can then purchase the massage through PayPal using either your credit card, or PayPal account. *Please note, the new client and other discounts are only available in the office, not online.

What if I need to reschedule my massage?
As an appointment-driven business, at least 24 hours notice if you have to cancel or reschedule your massage appointment, is greatly appreciated. You will find the full cancellation policy here.



Contact Tracy for more info



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